Because of the massive influx of claims that have these symptoms (and the time it takes to deal with even just one), we ask those users who have already submitted 1:1 to be patient with their claim as we are working as fast as we can to set things right.
Restoring player?s accounts after they have been "hit" like this takes quite a bit of time and investigation; and we are in the process of limiting compensation for inquiries of this nature. YOU HAVE BEEN WARNED!
Those inquiries submitted after October 1st describing accounts hacked as a result of going to these websites will receive only limited service on our parts.
In an effort to increase the knowledge-base of our players, we will be releasing several GM-made guides as well as in-game systems to help players with information about Hero Online. We also have an approved fansite section, where we can post APPROVED fansites that users can go to. Players can submit their requests to have their fansites posted on our thread.
PLEASE be careful when going to these third party sites. Restoring players? accounts after they have been "hit" like this takes quite a bit of time and investigation; and we are in the process of limiting compensation for inquiries of this nature. YOU HAVE BEEN WARNED!
Those inquiries submitted after October 1st describing accounts hacked as a result of going to these websites will receive only limited service on our parts.
In an effort to increase the knowledge-base of our players, we will be releasing several GM-made guides as well as in-game systems to help players with information about Hero Online. We also have an approved fansite section, where we can post APPROVED fansites that users can go to. Players can submit their requests to have their fansites posted on our thread.
PLEASE be careful when going to these third party sites.
